Our command centres and control rooms that are engineered for non-stop 24/7, 365 operations. From concept to completion—and beyond—we deliver fully integrated systems that empower operators with real-time visibility, efficiency, and control. Whether it’s a broadcast facility, transport hub, surveillance centre, or corporate operations centre, we understand that each control room has unique workflows, visualisation needs, and integration requirements. We tailor every project to your needs, ensuring it’s resilient, scalable, and built to perform under pressure.

Why Industry Leaders Choose IDEAL SYSTEMS?

PROVEN RECORD

Over the last thirty years, Ideal Systems has built up hundreds of Control rooms & Command centres across Asia. We are trusted leaders in the region with a strong track record in delivering 24/7, 365 command centres, our in-house team handles everything from consultation and system design to final implementation and support. Having many years of experience and an in-depth understanding of the complexity of building the technical backbone for a control room and command centres, we complete the works in conjunction with the system integration timeline and complexities.

In-house 3D Rendering

IDEAL Systems offers comprehensive interior design and architectural consultancy services for control room environments—whether for new (greenfield) developments or upgrades to existing facilities. Our in-house design team works closely with clients to create tailored concepts, starting from initial consultation to final visualization. This includes everything from detailed floor plans to full 3D renderings, allowing you to see exactly how your future control room will function and feel.

Zero-Downtime Mitigation & Migration Plan for a 24/7 Command Centre

Our command centres are designed with mitigation strategies that ensure uninterrupted operations during critical failures or emergencies. We build in redundant systems, failover mechanisms, power backup, and disaster recovery protocols—so your team stays in control, even when the unexpected happens.

Key principles for zero-downtime migration include prioritizing redundancy with always-on backup systems, applying incremental changes rather than migrating all at once, being rollback ready for swift recovery in case of failure, and maintaining continuous monitoring to detect and resolve issues in real-time.

KVM system 

A KVM system is a critical component in command centres, allowing operators to control multiple computers or servers from a single console. In high-security environments (military, industrial control, emergency response), KVM security is essential to prevent unauthorized access, data leaks, and cyberattacks.

Our security strategy for KVM systems:

• Use Encrypted, Enterprise-Grade KVM Hardware

• Isolate KVM Networks from General IT

• Enforce Strict Access Control, implementing User Access Right for the Users

• Regularly Test & Patch KVM Systems

 Core Functions of KVM in Command Centres

✔ Secure Multi-Computer Control
Single-console operation allows operators to switch between classified/unclassified, air-gapped, or redundant systems without needing separate keyboards/monitors, while also preventing cross-contamination and ensuring no accidental data leaks between secure and non-secure networks.

✔ Space & Efficiency Optimization
Reduces clutter by eliminating multiple monitors/keyboards in a high-density workstation and supports an ergonomic workflow where operators can quickly toggle between surveillance feeds, SCADA systems, comms panels, and data servers.

✔ Redundancy & Failover
Hot-swappable control enables operators to instantly switch to a backup system if a server fails, and KVMs with IP-based remote access (encrypted) allow control from alternate locations for disaster recovery.

LED Video Wall and Monitors

At IDEAL, we design and deploy mission-critical LED video wall systems for high-security command centres—built for real-time monitoring, rapid decision-making, and crisis response.

✔ Core Functional Capabilities

• 4K/8K Resolution – Crisp visuals (maps, CCTV, dashboards)

• Fine Pixel Pitch (≤1.2mm) – ensures seamless viewing up close.

• Bazel-free Modular Design for uninterrupted display

✔ 24/7 Reliability & Zero-Downtime Mitigation

• Military-Grade Durability – Rated for 100,000+ hours of continuous operation.

• Hot-Swappable Panels – Replace faulty modules without downtime.

• Dual Power/Data Inputs – Failover support if primary feeds are disrupted.

✔ Multi-Source, Real-Time Content Management

• Unlimited Input Support – Simultaneously displays CCTV, Drone Feeds, GIS Maps, Radar Data, SCADA/ICS Systems, Cybersecurity, Emergency Comms in real time.

• Instant Switching – Sub-100ms latency for crisis response.

✔ Physical & Environmental Protection

• Anti-glare, anti-reflective screens + locked enclosures.

• IP65-rated design with -20°C to 50°C operating range.

✔Optimized for Human Performance

• Tailored sightlines, display size, viewing angles, resolution, and seating layouts to reduce fatigue and enhance situational awareness.

Technical Expertise

• We integrate all audio and video sources, including legacy and IP systems, such as NDI, SDVoE, SMPTE 2110. Our Solutions incorporate control software dashboards, CCTV and IP video surveillance, SCADA, audio systems, microphones, and intercoms, KVM and multiview systems, cloud, AI, big data analytics, and automation tools.

• Certifications: Our solutions are supported by the largest regional team of engineers, solution architects, system integrators, and project managers in APAC, ensuring every project is delivered with precision, reliability, and future-ready design. Many of our staff hold AVIXA Certified Technology Specialist (CTS) qualifications the globally recognized benchmark for standards and quality in AV and also cetifications from leading vendors such as Crestron, Extron, Barco, Vizrt, Dante, AWS, Absen, Cisco, Bose, QSC and many more.

• Training & handover: Your staff will be properly trained to operate the system.

• Ongoing Support & Maintenance: Our dedicated support team provides 24/7 SLA-backed support, remote diagnostics, and lifecycle upgrades.

We proudly offer MNC Software, a powerful and unified control room platform exclusive to IDEAL Systems.
It seamlessly integrates and monitors critical infrastructure, including broadcast equipment, data centers, power and cooling systems (CRAC units), and RF towers. Operators can monitor and control all systems through a single, intuitive interface.
This simplifies operations, reduces training time, and improves response times during critical events.

Desks, Consoles and Lighting Design FOr Operator Comfort

We can design custom desks and consoles for specific tasks and or to fit in specific spaces. Designing desks and consoles for a control room is much more than choosing furniture, it’s about supporting 24/7 operations, operator comfort, technology integration, and efficient workflows. At Ideal Systems, we can offer customized configuration desks and consoles form leading manufactures like Lund Halsley, or we can design and build bespoke desks and consoles specifically for your control room or operations centre. The following are some of the key points to be considered when planning consoles for a control room.

• Ergonomics & Operator Comfort: Fixer or adjustable-height desks (sit/stand capability) should be provided as per operator requirements, with proper viewing angles and distances to reduce eye and neck strain, adequate legroom and knee clearance, soft-edge finishes to avoid wrist strain, frequently used controls placed within comfortable reach, and integral racking for rack-mount equipment on the control surface for operator and Human-Machine Interface (HMI) friendly workflows.

• Technical Requirements: The console design must allow adequate space and ventilation for CPUs, UPS, and other equipment, include power distribution units (PDUs) with easy access to sockets, integrate network and data ports, and be future-proofed for additional or upgraded equipment.

• Operator Environment: The environment should include noise reduction materials (acoustic panels, carpets), lighting that minimizes glare, reflection, and flicker (using non-hum dimmer switches), appropriate placement relative to video walls and shared displays, and environmental controls like personal fans and task lighting.

• Layout & Workflow: The console arrangement should support team communication (e.g., U-shape, arc), provide adequate access space (especially for shift changes), maintain clear sightlines to displays and colleagues, zone critical and infrequent controls accordingly, and include enough storage to avoid clutter.

• Durability & Materials: Consoles must be built with heavy-duty construction suitable for 24/7 use, with clearly defined expected lifespan, heat/scratch/chemical-resistant surfaces, and easy-to-clean materials.

• Modular & Flexible Design: Desks and consoles should allow for reconfiguration if needs change, use modular components for easy replacement or upgrades, and feature scalable design to accommodate future growth.

• Safety & Compliance: Designs must include rounded corners to prevent injuries, use fire-retardant materials if required, and comply with local and international standards such as ISO 11064 for control room design.

Industries we work with

HERE ARE SOME OF OUR COMPLETED CONTROL ROOM PROJECTS